Privacy policy
Kreou Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.kreou.com (the "Site").
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information from your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the individual web pages or products you visit, the websites or search terms that brought you to the site, and information about how you interact with the site. This automatically collected information is called "device information".
We collect device information using the following technologies:
COOKIES
Below is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, a unique session identifier, which allows Shopify to store information about your session (referrer, referring page, etc.).
shopify_visit, no data stored, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, no data stored, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.
- Log files" monitor activity on the site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about how you navigate the site.
In addition, when you make or attempt to make a purchase on the site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. This automatically collected information is referred to as "order information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the order information we collect to process any order placed through the site (including processing your payment information, arranging shipment of your order and sending invoices and/or order confirmations). In addition, we use this order information to :
communicate with you
assess potential fraud or risk; and
when it corresponds to your preferences, provide you with information or advertisements about our products or services.
We use the device information (in particular your IP address) we collect to evaluate potential fraud or risk and, more generally, to improve and optimize our site (for example, by generating analyses of how our customers navigate and interact with the site, and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information on how Shopify uses your personal information, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - for more information on how Google uses your Personal Data, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
As mentioned above, we use your personal information to provide you with targeted advertising or marketing messages that may be of interest to you. To find out more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising here:
INCLUDE THE DEACTIVATION LINKS FOR THE SERVICES USED.
SOME COMMON LINKS :
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
You can also opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not modify the data collection and use practices of our site when we detect a "Do Not Track" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
In addition, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example, if you place an order on the site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order on the site, we keep your order information on file until you ask us to delete it.
MODIFICATIONS
We may amend this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at contact@kreou.com, or by mail at the following address
Contact Us
By mail: contact@kreou.com
By phone : +33 07 56 97 51 57
Our adress : 431 Quai de Malakoff, 44000 Nantes, France